Return + Shipping Policy

We hope you love your purchase. If for any reason you're unsatisfied with your order, we ask that you keep the original product and send us an email.

During these uncertain times we will not be accepting returning packages, only implementing refunds or sending out replacements.

We ask that you contact Konfession within 7 days of receiving your package.

Please remember  

  • We can only issue a refund to the original form of payment used at the point of purchase.
  • Sale items are final sale.
  • Original shipping charges are non- refundable.
  • Also note, the customer is in charge of all duty/ custom fees.

Expect your packages to be shipped out 3-5 days after placing order. E-mail notifications will be sent throughout the process to keep you updated.